Stay updated with our latest announcements, updates, and service improvements
Dear AquaHost Customers,
We would like to inform you that AquaHost Support will remain unavailable tomorrow due to the Raksha Bandhan holiday.
Our support team will be taking a short break to celebrate the festival with their families. Regular support operations will resume from the next working day.
Any support tickets or requests received during the holiday will be reviewed and responded to once our support team resumes operations. We appreciate your patience and understanding during this period.
On behalf of the entire AquaHost Team, we wish you and your loved ones a very Happy Raksha Bandhan.
Raksha Bandhan is a celebration of the bond of trust, care, protection, and togetherness. At AquaHost, we value the same principles in our relationship with our customers and continuously strive to build a reliable and trustworthy hosting experience.
Thank you for being a part of the AquaHost family.
Warm Regards,
AquaHost Team
Dear AquaHost Customer,
If your .IN domain KYC verification is still pending, please complete it as soon as possible.
As per the latest guidelines issued by the National Internet Exchange of India (NIXI), KYC verification is mandatory for eligible .IN domain registrations. Failure to complete the required verification within the prescribed timeframe may result in domain suspension, service interruption, or other actions by the registry.
To avoid any disruption to your domain services, we strongly recommend completing your KYC verification at the earliest.
NIXI eKYC Guidelines:
https://registry.in/uploads/files/e_KYC.pdf
Complete your KYC through your AquaHost Client Area:
https://client.aquahost.in/login
If you have already completed your KYC verification, no further action is required, and you may safely ignore this notification.
Dear Valued Customers,
We are pleased to inform you that the scheduled maintenance and updates on all Shared Hosting cPanel servers have now been completed successfully.
All servers have been updated, and all hosting services are now operating normally.
The maintenance included improvements to server performance, stability, and security to ensure a better hosting experience for all our customers.
If you experience any unexpected issues after the maintenance, please do not hesitate to contact our Support Team. We will be happy to assist you.
Thank you for your patience, understanding, and for choosing AquaHost.
Maintenance Announcement
Dear Valued Customers,
We would like to inform you that we are currently performing maintenance and updates on all Shared Hosting cPanel servers to improve overall performance, stability, and security.
During this maintenance window, you may experience short-term interruptions or temporary downtime while the updates are being applied.
Please note:
• This is a planned maintenance activity.
• Any downtime will be temporary.
• All services will be restored automatically once the update process is completed.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
If you continue to experience any issues after the maintenance has been completed, please feel free to contact our Support Team.
Thank you for choosing AquaHost.
Dear Customer,
We would like to inform you that we are currently performing scheduled maintenance, upgrades, and optimization on our Indian VPS infrastructure to improve overall performance, stability, and security.
During this maintenance window, you may experience one or more of the following:
Our technical team is working to complete the maintenance as quickly as possible while minimizing any impact on your services.
We recommend avoiding major configuration changes or critical deployments until the maintenance has been completed.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to provide a more reliable and improved hosting environment.
This security advisory applies only to users who manage their own VPS or Dedicated Server with a cPanel license.
Shared Hosting and normal cPanel Hosting users do not need to take any action.
cPanel has reported a security issue related to symlink access through File Manager. In certain cases, a cPanel user may be able to access symlinks through File Manager that would normally not be accessible through SSH.
Depending on file permissions, this could potentially expose information that the user would not normally have access to.
Patched cPanel Versions:
Server administrators should update cPanel to the latest patched version using the following command:
/scripts/upcp --force
Official cPanel Advisory:
Once again, Shared Hosting, Reseller Hosting, and regular cPanel Hosting customers do not need to run this command or take any action.