Stay updated with our latest announcements, updates, and service improvements
Dear Customers
We are pleased to inform you that the Offshore Netherlands server network issue reported earlier today has been successfully resolved.
The high-volume network attack/flood that was affecting the server has been mitigated, and the required technical measures have been completed by our team.
All affected services are now operational and stable, including:
- Client panel and server access
- Website accessibility
- Server response and connectivity
- Network connections and service availability
If you were experiencing any issues earlier, we request you to try accessing your services again.
Our Technical Team will continue monitoring the server to ensure continued stability.
We sincerely appreciate your patience and cooperation during the incident and apologize for the inconvenience cause
Dear Customer,
We would like to inform you that our Offshore Netherlands server infrastructure has been experiencing a high-volume network attack/flood since this morning.
Due to the ongoing traffic flood and the mitigation measures being applied, some customers may temporarily experience:
Our technical team is actively monitoring the situation and working on mitigation to stabilize the affected services as quickly as possible.
We sincerely apologize for the inconvenience and appreciate your patience and cooperation while we work to resolve the issue
Dear AquaHost Customers,
We would like to inform you that AquaHost Support will remain unavailable tomorrow due to the Raksha Bandhan holiday.
Our support team will be taking a short break to celebrate the festival with their families. Regular support operations will resume from the next working day.
Any support tickets or requests received during the holiday will be reviewed and responded to once our support team resumes operations. We appreciate your patience and understanding during this period.
On behalf of the entire AquaHost Team, we wish you and your loved ones a very Happy Raksha Bandhan.
Raksha Bandhan is a celebration of the bond of trust, care, protection, and togetherness. At AquaHost, we value the same principles in our relationship with our customers and continuously strive to build a reliable and trustworthy hosting experience.
Thank you for being a part of the AquaHost family.
Warm Regards,
AquaHost Team
Dear AquaHost Customer,
If your .IN domain KYC verification is still pending, please complete it as soon as possible.
As per the latest guidelines issued by the National Internet Exchange of India (NIXI), KYC verification is mandatory for eligible .IN domain registrations. Failure to complete the required verification within the prescribed timeframe may result in domain suspension, service interruption, or other actions by the registry.
To avoid any disruption to your domain services, we strongly recommend completing your KYC verification at the earliest.
NIXI eKYC Guidelines:
https://registry.in/uploads/files/e_KYC.pdf
Complete your KYC through your AquaHost Client Area:
https://client.aquahost.in/login
If you have already completed your KYC verification, no further action is required, and you may safely ignore this notification.
Dear Valued Customers,
We are pleased to inform you that the scheduled maintenance and updates on all Shared Hosting cPanel servers have now been completed successfully.
All servers have been updated, and all hosting services are now operating normally.
The maintenance included improvements to server performance, stability, and security to ensure a better hosting experience for all our customers.
If you experience any unexpected issues after the maintenance, please do not hesitate to contact our Support Team. We will be happy to assist you.
Thank you for your patience, understanding, and for choosing AquaHost.
Maintenance Announcement
Dear Valued Customers,
We would like to inform you that we are currently performing maintenance and updates on all Shared Hosting cPanel servers to improve overall performance, stability, and security.
During this maintenance window, you may experience short-term interruptions or temporary downtime while the updates are being applied.
Please note:
• This is a planned maintenance activity.
• Any downtime will be temporary.
• All services will be restored automatically once the update process is completed.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
If you continue to experience any issues after the maintenance has been completed, please feel free to contact our Support Team.
Thank you for choosing AquaHost.