Stay updated with our latest announcements, updates, and service improvements
Dear Customers,
We would like to inform you about an important update regarding PHP versions on our servers.
As per the latest cPanel updates, PHP 8.1 has now been marked as outdated. To ensure better security, performance, and compatibility, we have upgraded the default PHP version to 8.3 across all our servers.
What You Need to Do:
If your website experiences any issues after this update (such as errors or not loading properly), please follow the steps below:
Login to your cPanel
Navigate to Select PHP Version
Choose a PHP version that is compatible with your website
Important Notes:
You can change your PHP version anytime as per your project requirements
Older websites may require an earlier PHP version for proper functionality
We recommend keeping your website updated to support the latest PHP versions for better performance and security.
If you need any assistance, feel free to contact our support team via raising ticket.
Thank you for your continued support.
Dear Customers,
We would like to inform you that due to the recent increase in USD exchange rates, along with rising operational costs and applicable taxes, domain pricing will be revised.
As a result, the prices for domain registration, renewal, and transfer will increase effective from tomorrow onwards.
We strongly recommend completing any pending domain purchases or renewals today to avoid the revised pricing.
Thank you for your continued support and understanding
Dear Customers,
Please be informed that Radix Registry is migrating its registry platform to Tucows Registry Services (TRS) on 17 March 2026.
Due to this migration, certain domain operations may be temporarily unavailable for approximately 2–3 days. During this period, the following services for Radix domains may be impacted:
• New domain registration
• Domain transfer
• Domain renewal
Affected Radix domain extensions include:
.site, .online, .store, .tech, .website, .space, .pw, .host, .press, .fun, and .in.net
All services are expected to resume normal operation once the migration process is completed.
We apologize for any inconvenience caused and appreciate your patience and understanding.
Dear Customers,
We would like to inform you that our servers are currently experiencing a high-volume DDoS (Distributed Denial of Service) attack.
Due to this, you may face intermittent issues such as:
• Website downtime or slow loading
• cPanel taking longer time to load
• Login issues (cPanel / Webmail / Services)
• Temporary inaccessibility of hosted services
Our technical and data center teams are actively working to mitigate the attack and stabilize all services as quickly as possible.
Please note that during such attacks, exact resolution time (ETA) cannot be guaranteed, as mitigation depends on real-time traffic filtering and network stabilization.
We sincerely apologize for the inconvenience caused and request your patience and cooperation during this time.
Further updates will be shared as soon as the situation is fully under control.
If you face any other issues please raise ticket out team will connect with you as soon as possible.
Dear Customers,
We would like to inform you that our offshore server is currently experiencing intermittent up/down issues. This is happening due to an ongoing DDoS attack targeting the data center node where the server is hosted.
Because of this situation, you may notice temporary instability or brief downtime while the data center’s mitigation systems are actively handling the attack traffic.
We sincerely apologize for the inconvenience caused.
Please note that during an active DDoS mitigation process, an exact ETA cannot be provided, as server stability may return at any moment once the attack traffic is filtered and controlled.
The data center network and security teams are already working on this with high priority to stabilize the node and restore normal service as quickly as possible.
We appreciate your patience and understanding during this time.
If you're facing any other issues please raise ticket.
Dear Customers,
We would like to inform you that due to a technical issue from the Data Centre side, our Indian server is currently down.
At this moment, the exact cause has not yet been fully identified. The Data Centre engineers and their technical department are actively working on the issue.
Please note
Our technical team is in active coordination and continuous connection with the Data Centre team. As soon as we receive any official update, we will immediately notify you.
We sincerely apologize for the inconvenience and appreciate your patience.
If anyone facing any other issues please raise ticket.