Latest News

Dear Customers,

We would like to inform you that due to a technical issue from the Data Centre side, our Indian server is currently down.

At this moment, the exact cause has not yet been fully identified. The Data Centre engineers and their technical department are actively working on the issue.

Please note

• The issue is from the Data Centre side
• DC engineers are working on resolutionNo
• ETA (Estimated Time of Restoration) has been provided yet

Our technical team is in active coordination and continuous connection with the Data Centre team. As soon as we receive any official update, we will immediately notify you.

We sincerely apologize for the inconvenience and appreciate your patience.

If anyone facing any other issues please raise ticket.

Dear Customers,

We would like to inform you that the recent issues with the PhonePe payment gateway have now been successfully resolved.

Issue Details (Resolved)

Over the past few days, some users were facing problems such as:

• PhonePe QR code not generating

• Payment declines

• OTP not received during transactions

• Merchant Not accepting payment

We are happy to confirm that these issues have been fixed, and the PhonePe payment gateway is now fully functional.

Current Payment Options Available

You can now make payments smoothly using both gateways:

• PhonePe Payment Gateway 

• Indian UPI Credit Cards Debit Cards Net Banking Wallets

Both gateways are active, stable, and safe to use.

If you face any payment-related issue going forward, please raise a support ticket with transaction details, and our team will assist you promptly.

Thank you for your patience and continued trust.

Dear Customers,

We would like to inform you about some temporary technical issues that a few users may be experiencing.

Current Situation

Due to network-related glitches and internal technical checks, some customers may face intermittent issues such as:

• cPanel login not working or loading slowly

• Website not opening or showing downtime

• Email sending/receiving issues

• Hosting showing “Not Secure” or similar warnings

Please be assured that our technical team is actively working on all these issues, and all reported problems are expected to be fully resolved within the next 24 hours.

What You Can Do in the Meantime

In many cases, the issue may already be resolved but still appear due to local network or browser cache. Before raising a ticket, we request you to try the following basic troubleshooting steps:

• Clear your browser cache and cookies

• Restart your network device (Wi-Fi / Router)

• Try opening the website in an Incognito / Private window

• Try accessing the website using a different network (for example, mobile/cellular data)

Still Facing Issues?

If your website, cPanel, or email is still not working even after 24 hours or after trying the above steps, please raise a support ticket with details, and our team will assist you on priority.

We sincerely apologize for the inconvenience caused and thank you for your patience and cooperation while we work to stabilize all services.

Dear Customers,

We would like to inform you that the offshore servers are now stable and working normally.

What Happened

Earlier, the offshore servers were experiencing intermittent up/down issues.

Current Status

•  Issue identified and mitigated by the data centre team

•  We monitored the server stability 12 hours continously ,found no issues 

•  Servers are now stable

•  Services are operating normally

Please note that this issue was not from our internal configuration or network, but from the data centre infrastructure itself.

We sincerely apologize for the inconvenience caused and thank you for your patience and understanding during this period.

If you still face any issues, please raise a support ticket with details.

Dear Customers,

We would like to inform you that our Offshore Server has been experiencing intermittent up/down issues since this morning.

Current Status

• From our end, all configurations and services are working properly

• As per the latest update received, the issue is at the data center level

• Our technical team will be in active coordination with the data center support team

Important Note

Due to New Year holidays, resolution may take longer than usual, as data center teams are operating with limited staff.

What We’re Doing

• Actively following up with the data center

• Monitoring the server continuously

• We will share updates as soon as we receive confirmed information

We sincerely apologize for the inconvenience caused and appreciate your patience and understanding during this time.

Thank you for your cooperation.

Dear Valued Customers,

Please be informed that our Technical Support Team will be on leave from 30th December to 3rd January.

During this period, basic support and minor fixes will be handled by our Basic Support Team to ensure uninterrupted service.

If you face any issues related to hosting or server, we kindly request you to raise a support ticket. Our team will review your request and get back to you at the earliest possible time.

On behalf of our entire team, we would like to wish you a very Happy New Year! 

Thank you for your continued trust and support.