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Dear Valued Customers,
We are writing to inform you about a scheduled server upgrade on our Indian hosting infrastructure. Due to increased server load and to provide you with better performance and faster speeds, we have initiated a comprehensive server upgrade process.
Upgrade Details:
Start Time: Today at 6:00 PM IST
Expected Duration: 12 to 24 hours
Status: Upgrade process already initiated at data center
What to Expect:
During this maintenance window, you may experience brief intermittent downtime as we upgrade our server infrastructure. This is necessary to ensure optimal performance and reliability for all our customers.
Services Impact:
Websites may be temporarily unavailable
Email services may experience interruptions
Database operations may be affected
Why This Upgrade:
This upgrade will improve:
Server performance and speed
System stability and reliability
Overall customer experience
We Apologize:
We sincerely apologize for any inconvenience this maintenance may cause. We are committed to providing you with the best possible service, and this upgrade is necessary to achieve that goal.
Thank you for your patience and continued support.
Dear Valued Offshore Hosting Customers,
We are writing to inform you about an important server migration that has been successfully completed for our Netherlands offshore hosting infrastructure.
Migration Details:
We have migrated your hosting accounts from our previous Netherlands server to a new, upgraded server infrastructure. This migration was performed to enhance performance, reliability, and service quality for all our offshore hosting customers.
Important: IP Address Change
Due to this server migration, your server IP address has changed. This is a critical update that requires your immediate attention.
Your New Server IP Address:
45.87.43.154
Where to Find Your New IP:
Your new server IP address is now visible in your AquaHost Client Area. Please log in to your account at client.aquahost.in to access your complete service details.
Action Required - Cloudflare Users:
If you are using Cloudflare for DNS management or proxy services, you must update your IP address in Cloudflare settings immediately:
Log in to your Cloudflare dashboard
Navigate to your domain's DNS settings
Update any A records pointing to the old server IP
Change the IP address to: 45.87.43.154
Save changes and allow time for DNS propagation (typically 5-15 minutes)
For Direct IP Users:
If you have hardcoded the old IP address anywhere (scripts, configurations, firewall rules, etc.), please update them to the new IP: 45.87.43.154
Service Status:
Your websites and services are now active and running on the new server infrastructure. All data, configurations, and settings have been successfully migrated.
Migration Benefits:
Improved server performance and speed
Enhanced security and stability
Better network connectivity
Upgraded hardware resources
Support:
If you experience any issues after updating your IP address, or if you need assistance with the Cloudflare update process, please contact our technical support team at support@aquahost.in. We're available 24/7 to assist you.
Thank you for your cooperation and continued trust in AquaHost's offshore hosting services.
Best Regards,
Technical Operations Team
AquaHost
support@aquahost.in
Dear Customers,
We would like to inform you that our offshore data center is currently under emergency maintenance, which may cause temporary downtime or limited access to some hosting services.
Our technical team is in close contact with the data center engineers to ensure that maintenance is completed as quickly as possible.
As soon as the services are fully restored, we will notify you through an official announcement update.
We sincerely apologize for the inconvenience and appreciate your patience and understanding during this time.
Best regards,
AquaHost Technical Support Team
May this Festival of Lights bring you happiness, prosperity, and success.
Our team will be on holiday for the Diwali celebrations and will return on Friday, 23rd October 2025.
For any issues , please raise a support ticket using the link below:
https://client.aquahost.in/supporttickets.php
Kindly avoid sending multiple emails or messages — support tickets are handled on a priority basis once we are back online.
Thank you for your patience and understanding.
We wish you a joyful and prosperous Diwali.
Warm regards,
Team AquaHost
Dear Valued Customers,
We are pleased to announce that our Singapore server migration process has been successfully completed. All websites and services are now active on our upgraded server infrastructure.
Accessing Your New Server Details:
To view your updated server information and account details:
Log into your AquaHost Client Area
Navigate to "My Services"
Click "Manage Product" for your hosting service
In your service management area, you will find:
Your new server IP address
Updated cPanel login credentials
Direct cPanel access button
Important Recommendation:
For optimal performance and compatibility, we recommend updating your PHP version to PHP 8.2 Stable through cPanel → PHP Selector. This will resolve any potential JSON extension issues and ensure maximum compatibility with your applications.
Migration Status: Complete - All services are now fully operational on the new server environment.
If you experience any technical difficulties For Your account , please contact our support team for assistance Using Support Ticket.
Thank you for your patience during this migration process. Your websites now benefit from improved performance, enhanced security, and better reliability on our upgraded infrastructure.
Dear Users,
This is to inform you that we are performing an infrastructure upgrade for our Singapore S24 and Singapore S25 servers.
Singapore S24: Data is being migrated to a new and upgraded server.
Singapore S25: Server upgrade and performance enhancement are in progress.
During the upgrade process, you may experience temporary downtime or intermittent access issues. We are working to complete the migration as quickly as possible to minimize any disruption.
For customers using Cloudflare, please note that your server IP will change after the upgrade. Once we send the next notification with the updated IP details, kindly update your DNS records in Cloudflare to ensure your website continues to work without interruption.
We appreciate your understanding and patience during this essential upgrade aimed at improving performance and reliability.