Stay updated with our latest announcements, updates, and service improvements
Domain Management System Maintenance Completed
Dear Customers,
We are pleased to inform you that the scheduled maintenance of our Domain Management System has been completed successfully.
All domain-related services have now been fully restored, including:
- New Domain Registrations
- Domain Nameserver (NS) Updates
- Domain Management Functions
You may now continue using all domain services as usual through your AquaHost Client Area.
We sincerely thank you for your patience, understanding, and cooperation during the maintenance period.
If you experience any issues with domain management, nameserver updates, or domain registrations, please open a Support Ticket and our Technical Team will be happy to assist you.
Thank you for choosing AquaHost.
Domain Management System Maintenance Notice
Dear Customers,
We would like to inform you that our Domain Management System is currently undergoing scheduled maintenance.
During this maintenance period, the following services may be temporarily unavailable:
- New domain registrations/orders.
- Domain Nameserver (NS) updates.
- Other domain management functions.
Our technical team is actively working to complete the maintenance as quickly as possible. The maintenance process may take up to 24 hours to complete.
Need an urgent Nameserver update?
If you need to update your domain nameservers during this maintenance window, please open a Support Ticket and provide the required nameservers. Our team will manually update the nameservers for you.
We sincerely apologize for any inconvenience caused and appreciate your patience and understanding while we improve our services.
Service Restoration Notice – VPS Node Server Online
Dear Customers,
We are pleased to inform you that the network issue affecting the VPS node has been resolved.
The affected VPS node is now back online.
Network connectivity has been restored.
VPS services are operating normally again.
Our technical team has completed the necessary restoration work and continues to monitor the node to ensure service stability.
If you are still experiencing any issues, we recommend:
• Restarting your VPS (if required).
• Clearing local DNS/cache.
• Testing connectivity again after a few minutes.
We sincerely apologize for the inconvenience caused and thank you for your patience and understanding during the outage.
Service Announcement – VPS Node Network Issue
Dear Customers,
We would like to inform you that we are currently experiencing a network issue affecting one of our VPS nodes. Due to this issue, VPS services hosted on the affected node may be temporarily unavailable or experience connectivity problems.
Our technical team has identified the issue and is actively working to restore the affected node and network services as quickly as possible.
Please note that this issue is currently affecting VPS services hosted on the impacted node. We sincerely apologize for any inconvenience caused and appreciate your patience while our team works toward a resolution.
Further updates will be provided as soon as more information becomes available.
Thank you for your understanding and continued support.
Dear Customers,
This announcement applies only to customers using our Offshore DMCA Ignored Hosting services.
Recently, the offshore hosting server experienced a critical infrastructure-level issue that resulted in prolonged service interruption. After extensive investigation, it was determined that waiting for the existing server to recover would result in unnecessary downtime for customers.
To minimize disruption and restore services as quickly as possible, our technical team performed an emergency migration of customer accounts to a new server infrastructure.
What We Have Done
New Server Details
cPanel URL:
https://dmca.dnsperfect.net:2083
Action Required from Customers
Most Offshore Hosting customers use Cloudflare or another external DNS provider.
To ensure your website works correctly, you must verify that your DNS records are pointing to the new server IP:
How to Check Your Assigned IP
If your DNS records are still pointing to the old server IP, your website may remain inaccessible until the records are updated.
Please verify:
We sincerely apologize for the inconvenience caused by this unexpected incident and appreciate your patience and cooperation during the migration process.
Important Notice for Offshore Hosting Customers
Dear Customers,
We would like to inform you that a migration process is currently being performed on our Offshore Hosting infrastructure.
During this migration, some customers may experience temporary issues such as:
• Website loading problems
• Intermittent connectivity issues
• Delayed service responses
• Temporary downtime on some offshore hosting accounts
Our technical team is actively monitoring the migration process and working to complete it as quickly and safely as possible.
We kindly request all Offshore Hosting customers to remain patient while the migration is in progress.
Please note that these interruptions are temporary and services will stabilize once the migration is completed.
We sincerely apologize for any inconvenience caused and appreciate your understanding and cooperation.
Further updates will be provided if required.
Regards,
AquaHost Network & Infrastructure Team